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Fyrplex

Financial Predictive Intelligence

Privacy Policy

We value your privacy and are committed to protecting your personal information. This policy explains how Fyrplex collects, uses, and safeguards your data while using our predictive modeling platform.

Last Updated: January 15, 2025

1 Information We Collect

At Fyrplex, we collect various types of information to provide you with our financial predictive modeling services. This collection occurs through different channels and serves specific purposes related to improving your experience on our platform.

Personal Information

  • Full name and professional title for account creation and identification
  • Email address for communications and account verification
  • Phone number for important account notifications and support
  • Business address and company information for service customization
  • Payment information processed through secure third-party providers
  • Professional credentials and financial industry experience details

Usage Data and Analytics

We automatically collect information about how you interact with our platform, including pages visited, features used, time spent on different sections, and the sequence of actions taken. This data helps us understand user behavior patterns and improve our predictive modeling tools accordingly.

Financial Data

When you use our predictive modeling services, we may collect financial datasets that you upload or connect to our platform. This includes market data, historical financial records, and analytical parameters that you set for your models. We treat this information with the highest level of security and confidentiality.

2 How We Use Your Information

Your information serves multiple purposes within our ecosystem, all designed to enhance your experience and provide valuable financial modeling capabilities. We process your data based on legitimate business interests and your consent where required.

  • Providing personalized financial predictive modeling services tailored to your industry
  • Improving our algorithms and expanding our analytical capabilities
  • Communicating important platform updates, new features, and educational content
  • Processing payments and managing subscription services
  • Providing customer support and technical assistance
  • Ensuring platform security and preventing unauthorized access
  • Complying with legal obligations and regulatory requirements in the Philippines
We never use your financial data to compete against you or share your proprietary modeling strategies with other users. Your analytical work remains confidential and is used solely for providing you with our services.

3 Data Sharing and Disclosure

We maintain strict control over your information and only share it in specific circumstances outlined below. We never sell personal data to third parties or use it for advertising purposes outside of our own platform improvements.

Service Providers

We work with carefully vetted third-party service providers who assist us in delivering our services. These include cloud storage providers, payment processors, and analytics services. All providers are bound by strict confidentiality agreements and data processing terms.

Legal Requirements

We may disclose your information when required by Philippine law, court orders, or regulatory requests. This includes compliance with financial services regulations and anti-money laundering requirements that apply to our industry.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the new entity. We will notify you of such changes and ensure that your privacy rights remain protected under the same or better terms.

4 Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security framework follows international best practices and is regularly updated to address emerging threats.

  • End-to-end encryption for all data transmissions and storage
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • Secure data centers with physical and digital access controls
  • Employee training on data protection and privacy procedures
  • Automated backup systems with encryption and access logging
  • Incident response protocols for potential security breaches

Despite our robust security measures, no system is completely immune to security threats. We continuously monitor and improve our security posture while maintaining transparency about our practices and any incidents that may occur.

5 Your Rights and Choices

As a user of Fyrplex services, you have specific rights regarding your personal information under Philippine data protection laws and our company policies. We provide easy-to-use tools and clear procedures for exercising these rights.

Access and Correction

You can access, review, and update your personal information at any time through your account dashboard. For more complex requests or data that isn't directly accessible, you can contact our privacy team for assistance.

Data Portability

You have the right to receive your personal data in a structured, commonly used format. This includes your financial models, analytical parameters, and historical usage data. We provide export tools and can assist with data transfer to other platforms when requested.

Deletion and Retention

You may request deletion of your personal information, subject to legal retention requirements for financial services. We maintain data only as long as necessary for providing services and meeting regulatory obligations. Most personal data is deleted within 90 days of account closure, while some records may be retained for up to seven years as required by Philippine financial regulations.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and provide clear information about any actions taken.

6 Cookies and Tracking Technologies

Our platform uses various tracking technologies to improve functionality, analyze usage patterns, and personalize your experience. We believe in transparency about these technologies and provide you with control over their usage.

Essential Cookies

These cookies are necessary for basic platform functionality, including user authentication, session management, and security features. They cannot be disabled without affecting core services.

Analytics and Performance

We use analytics cookies to understand how users interact with our platform, identify popular features, and discover areas for improvement. This helps us enhance the user experience and develop new predictive modeling capabilities.

Personalization

Personalization cookies help us remember your preferences, customize your dashboard, and provide relevant recommendations based on your usage patterns and interests.

7 International Data Transfers

While Fyrplex operates primarily in the Philippines, some of our service providers and infrastructure may be located in other countries. We ensure that all international data transfers meet strict privacy and security standards.

When transferring data internationally, we use approved mechanisms such as adequacy decisions, standard contractual clauses, or other legally recognized transfer methods. We maintain the same level of protection for your data regardless of where it is processed or stored.

You have the right to know when your data is being processed outside the Philippines and can request information about the specific safeguards in place for such transfers.

8 Updates to This Policy

We regularly review and update this privacy policy to reflect changes in our services, technology, legal requirements, and industry best practices. When we make significant changes, we will notify you through multiple channels including email notifications and prominent website announcements.

Minor updates that don't materially affect your rights or our data practices will be reflected in the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Your continued use of Fyrplex services after policy updates constitutes acceptance of the changes. If you disagree with any modifications, you have the right to discontinue service and request data deletion according to the procedures outlined in this policy.

Questions About Privacy?

If you have questions about this privacy policy, need to exercise your data rights, or want to report a privacy concern, please contact us:

Privacy Team
National Highway, Barangay Balagtas, Batangas, 4200 Batangas, Philippines
Phone: +63853416601
Email: privacy@fyrplex.com